Seamless PSAP Integrations
Our platform connects directly with participating Public Safety Answering Points, allowing dispatchers to see and share vital call information in real time for faster, more informed decision-making.
A Networked Approach to 911 Call-Taking
Pre-Plan Sharing
Easily exchange pre-plan data—including building layouts, hazardous materials, and critical site information—with neighboring agencies, ensuring everyone is on the same page for mutual aid and multi-jurisdictional events.
Real-Time Updates & Insights
Dispatchers can view live status updates on units, track their availability, and allocate resources with pinpoint accuracy—helping you respond more effectively to emerging incidents.
PSAP Chat
Dispatchers can communicate with other dispatch centers on the Ladder Network in live time.
By combining next-gen 911 call-taking with a powerful network of shared information, the Ladder Suite Dispatch Console elevates the capabilities of emergency service agencies. Whether you’re coordinating a complex incident or handling routine dispatch tasks, Ladder Suite gives you the tools you need to deliver more efficient, unified, and life-saving responses.
Elevated Coordination with Ladder Suite
Standard CAD Features Plus More
You still get the rock-solid foundation of call logging, incident tracking, and unit assignments, but these are supercharged by our comprehensive suite of interconnected modules.
Enhanced Communication Channels
Integrated messaging and alert systems keep teams informed and connected throughout an incident, reducing response times and improving overall situational awareness.
Data-Driven Dispatching
From spotting the closest and most appropriate units to seeing and sharing resource availability with neighboring agencies on the Ladder network, dispatchers have the critical information they need to make faster, more efficient decisions in real time.