Where public safety meets innovation

The Ladder Suite Dispatch Console reimagines traditional 911 call-taking and dispatching by transforming it into a collaborative network. We still offer the essential CAD (Computer-Aided Dispatch) features you rely on—but with Ladder Suite, you gain access to a broader ecosystem of integrated tools and resources that enhance communication, coordination, and overall efficiency.

Ladder Suite’s Mobile Data Terminals (MDTs) provide emergency responders with instant access to critical information—right from their vehicles. Designed for speed, reliability, and ease of use, our MDTs keep your personnel connected and informed during every response.

The Personnel Records module in Ladder Suite’s Records Management Software (RMS) streamlines your team's professional profiles from hiring to retirement. By consolidating all personnel information into a single, organized system, it ensures compliance and keeps you informed—allowing you to focus more on your core mission.

The Reports module in Ladder Suite’s Records Management Software (RMS) enables administrators to swiftly create data-driven reports by consolidating key information like event records, attendance logs, points, service awards, and more, offering a quick view of operational metrics to enhance performance and ensure compliance.

Dispatchers can now track responders who enable their location sharing while en route and during operations, giving you real-time awareness of team member locations. Dispatchers can communicate with other dispatch centers on the Ladder Network in live time.

Stay connected to crucial radio communications with Ladder Suite’s Radio Streaming Network, a secure platform for emergency services. Monitor your department’s channels or access a wider range of traffic with real-time audio streaming in the Ladder app.

Designed by first responders Ladder Suite’s Rig Check Module ensures EMS and fire personnel can complete required checks quickly and efficiently—without unnecessary hassle. Our system streamlines compliance while keeping agencies ready for every call.

Keep your operations running smoothly with Ladder Suite’s Work Order Module, a streamlined system for creating, assigning, and tracking work orders—all from the Ladder app. Whether it’s vehicle maintenance, equipment repairs, or station upkeep, your team canmanage tasks efficiently and ensure nothing falls through the cracks.

The Inventory Module in Ladder Suite's Records Management Software (RMS) provides an efficient way to manage items ranging from small supplies to large equipment. Whether tracking bandages or fleet trucks, it centralizes all details to keep resources ready for use.

In today’s fast-paced emergency services environment, agencies need a reliable way to issue, manage, and verify personnel identification. Ladder Suite’s Digital IDs module provides a secure, paperless solution that allows agencies to instantly create and distribute digital credentials.

Instantly access any agency document directly from our intuitive mobile application, giving your team the ability to retrieve critical information, and materials on the go. This feature ensures quick, reliable access to the documents you need—streamlining workflows, improving decision-making, and boosting overall operational efficiency.

Easily take control of staffing and accountability with a powerful,
user-friendly platform that provides real-time visibility into who’s on duty, where they are, and what they’re assigned to—streamlining operations, enhancing oversight, and ensuring everyone is where they need to be, when they need to be there.

The Ladder app extends the full power
of our MDT to a more portable, on-the-go format. It provides first responders with instant access to critical information—from anywhere—not just in the vehicle. Designed for speed, reliability, and ease of use, the Ladder app keeps your team connected and informed every step of the way.

Available exclusively through our CAD suite, this location service is designed to deliver pinpoint accuracy in identifying caller positions. By harnessing cutting-edge geolocation technology, it provides dispatchers and first responders with real-time location data—ensuring faster, more informed decision-making and reducing response times.

Expand your capabilities through seamless integrations with a broad array of external services and systems. Our streamlined platform ensures continuous, real-time data flow across all connected tools, enabling unified workflows, reducing manual effort, and empowering your team to work smarter, faster, and more collaboratively—no matter the complexity of your operations.